Please allow us 1-5 days to process your order. Shipping time chosen is shipping time in transit. This will not express rush your item to ship.
We ship items via USPS/Fedex/UPS and sometimes a signature may be required.
Magick Planet is not responsible for any additional customs charges when shipping internationally.
YOU are responsible for putting the correct shipping address at checkout. Items mailed to an incorrect address due to customer negligence will not be refunded. If we receive your item back, we will be more than happy to resend it to the correct address. However we cannot verify if the address you put in at checkout is correct or incorrect so we do not assume responsibility.
If your item comes back to us and you'd prefer a refund instead of the item being sent back to you, we will not refund the shipping.
Magick Planet offers discrete shipping and packaging. We will not display contents inside the box. Boxes typically arrive with Fedex/UPS packaging or a brown/white/pink box or mailer.
Shipping charges are calculated at checkout. If your order value is over $50, free shipping will be offered. If your order is under $50, our standard shipping rate is $4.95. There may be cheaper options available depending on the orders weight and your location. We do not know this amount so please proceed to checkout to see if there are cheaper options available. If you need overnight shipping, this is available at checkout. If this is urgent or you need something for a special occasion, please contact us at Support@MagickPlanet.com and we can do our best to accommodate you! ☺️
You will be responsible for paying for your own shipping costs for returning your item unless item arrives broken or defective. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund if unless our fault.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.