Please allow us 1-5 business days to process your order. Shipping time chosen is shipping time in transit. This will NOT express rush your item to ship.
We currently ship items via UPS and USPS within the United States. We use USPS, UPS and DHL to ship international orders. We ship to almost every country and all states and territories within the United States.
Magick Planet is not responsible for any additional customs charges when shipping internationally.
Incorrect Address or Insufficient Address
PLEASE READ THIS
YOU are responsible for putting your correct correct shipping address at checkout. Items mailed to an incorrect address due to customer negligence will not be refunded nor can we retrieve the items. If we receive your item back, we will refund your order minus the shipping as the shipping was rendered. WE WILL ALSO DEDUCT SHIPPING COSTS BACK TO US. We cannot verify if the address you put in at checkout is correct or incorrect so we do not assume ANY responsibility.
Your order costs $40. Shipping is $4.95. We will deduct $4.95 from your refund and we will also deduct an additional $4.95 which cost for the item to come back to us. Total refund: $30.10
Missing Unit and Apartment Numbers
This also applies to orders without apartment numbers. If your unit number is not on your package, they will most likely come back to us. We are not responsible for knowing your apartment number - please put it on your order.
Magick Planet offers discrete shipping and packaging. We will not display contents inside the box. Boxes typically arrive with UPS/USPS/brown packaging or a brown/white/pink box or mailer.
Shipping charges are calculated at checkout. If your order value is over $50, free shipping will be offered. If your order is under $50, our standard shipping rate is $4.95. There may be cheaper options available depending on the orders weight and your location. We do not know this amount so please proceed to checkout to see if there are cheaper options available. If you need overnight shipping, this is available at checkout. If this is urgent or you need something for a special occasion, please contact us at Support@MagickPlanet.com and we can do our best to accommodate you! ☺️
You will be responsible for paying for your own shipping costs for returning your item unless item arrives broken or defective. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund if unless our fault.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.